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Are there refunds/returns/exchanges?

Ready-made items may be returned within 7 days of receiving the item if unopened, unworn, and in the original condition with every additional accessory including the packaging supplies.

All made-to-order and bespoke sales are final unless explicitly stated otherwise.

You can view our full refund policy here

How can I request access to the bespoke catalog?

Hard copies of the Bespoke Catalog are not available for sale. You can request a PDF version of the catalog here

What is the turnaround for a bespoke item?

Turnaround times vary depending on factors such as the availability of desired materials, how difficult a design may be to accomplish within a certain time frame, and demand. If there are any issues with the production or sourcing of materials, we will contact you with available options before moving forward.

Can I order a bespoke item with vegan or cruelty-free materials?

The relationship leather has with mortem is an important aspect of the brand's image. With that in mind, I am committed to sustainability, ethical resourcing, and using quality materials to create accessories that are intended to last a lifetime. You can view our compliance with CITES regulations here